- 04 profile: pin File Explorer via its AppUserModelID
(DesktopApplicationID="Microsoft.Windows.Explorer") instead of a hand-made
File Explorer.lnk to explorer.exe. The custom shortcut pinned as a separate
app - clicking it launched a second Explorer that did not group with the
running window, and the icon could not be unpinned normally. Stop creating
that .lnk.
- 02 software: install the Atera MSI under NT AUTHORITY\SYSTEM via a one-shot
scheduled task (msiexec /qn), then remove the task. Under SYSTEM the agent
registers silently with no interactive MFA window, so no technician input is
needed. MSI staged in C:\Windows\Temp (readable by SYSTEM).
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>